Shipping policy

Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with ANTOS. We are committed to carefully packaging and delivering your jewelry as quickly and securely as possible.

Order Processing

● Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

● During peak seasons, holidays, or promotional events, processing times may be slightly longer.

● Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and the shipping method selected.

From time to time, ANTOS may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

● Standard Shipping (U.S.): 3–7 business days

● Expedited Shipping (if available): 1–3 business days

Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. You can use this tracking information to monitor your package’s delivery status.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

ANTOS is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us immediately at [Your Customer Support Email]. While we will do our best to update your order, we cannot guarantee changes once it has entered processing.

Lost, Delayed, or Stolen Packages

After a package has been handed over to the shipping carrier, delivery is the carrier’s responsibility.

If your tracking information indicates that your package was delivered but you have not received it, we recommend:

● Checking around your delivery location.

● Asking household members or neighbors if they accepted the package.

● Contacting the shipping carrier for additional assistance.

If you still need help, please contact us and we’ll do our best to assist you.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country’s customs authorities. These fees are not included in the purchase price or shipping charges unless otherwise stated.

Delivery times for international orders vary depending on the destination and customs processing.

Multiple Shipments

If your order contains multiple items, they may occasionally ship separately. If this happens, you will receive tracking information for each shipment.

Shipping Restrictions

We reserve the right to limit or decline shipments to certain locations when required by law, carrier restrictions, or operational limitations.

Questions?

If you have any questions about your shipment or delivery, please contact us.

ANTOS
Email: antosllc1@gmail.com